Tuesday, August 7, 2012

Happy Worker Bee: What Country Would You Do Business With?

I like to ask my clients (and students; I teach online marketing, public speaking, etc.) questions from time to time about how they would do something. One such "assignment" had to do with both: Business and Communication. I asked others to select a country your current employer or a future employer might do business in. Then, research the business culture for the country you selected. What might be the?specific do?s and do not?s for nonverbal communication? And finally, how can one use this to improve communication in the workplace?

Here's an "article" I got from one of my students:?

The country that I could see us doing business with would be Norway. We carry a lot of Scandinavian merchandise at our store. We rely on vendors to travel to Norway to buy the product for us, were we could go to Norway ourselves and order our own product for the store. What I have learned about Norway is that they do not understand slang words. In my discussion with fellow classmates I found that slang is not good to use no matter where you are. It leads to confusion and it can be interpreted in many different ways. I would have to use proper grammar and speaking skills for them to understand what I am communicating. They use words for what they are intended for, not to make up crazy sayings like we do.

Greetings are casual with a firm handshake and direct eye contact with a smile. They are casual people, who usually introduce themselves by their first name. Shaking hands is very important to them as a greeting or a departure gesture. Appearing overly friendly at the start of a relationship may be viewed as weakness. Maintaining eye contact while speaking is interpreted as sincerity and Norwegians are direct communicators. Norwegians are not emotive speakers and their body language is subtle.

I have learned the most so far regarding non-verbal communications. I will definitely be thinking about what I am communicating non-verbally with my co-workers. In our discussion, I learned that it is important to do research on how to communicate with people from other cultures and even regions of where I live. We do not all speak verbally or nonverbally the same so, it is important to have an understanding of each other before doing business.

Andrea Anderson
I hope you enjoyed this as much as I.
Visit here often to be enlightened by my other clients and students!

Ter Scott!

Source: http://happyworkerbee.blogspot.com/2012/08/what-country-would-you-do-business-with.html

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